Warranty

Warranty Claims
To receive warranty service you must be the original purchaser of the product, and have the original sales receipt. If proof of purchase is not supplied, the warranty period will be calculated from date of manufacture. 

Making a Warranty Claim

1. Contact place of purchase.

… If this is not possible–

2. Contact the Ibera Distributor in your region.

… If there is no Ibera distributor in your region–

3. Contact Ibera directly.

 

Before making a claim, please read Warranty (below).

Please note the formal warranty includes the following points:

1. To make a claim, you must have read and followed the instructions included with your product.

2. The product warranty does not cover any incidental or consequential damages, such as personal injury or other losses due to accident, neglect, misuse, abuse, modification.

3. Warranty does not cover normal wear and tear, improper care and cleaning.

4. If your product requires replacement, and the exact model is unavailable, it will be a replaced with a similar model at our discretion. 

 

See below for full warranty …



Download & Print Warranty Claim Form

Claim form is optional when contacting Place of Purchase, but MUST be used if contacting the Ibera Distributor in your region, or Ibera directly.

Follow instructions on form.

 

 

Warranty 


Products covered by 2 Year Warranty 

PakRak Bags

PakRak Carriers

Handlebar Bags

Top Tube Bags

Seat Bags

Bottle Cages

Removable Bike Stand IB-ST6

Easy Utility Stands

Bike Stands & Hangers

Bag Clamps 

Limited Warranty (Two Years)
Ibera warrants this product for normal usage against workmanship, and material defects to the original purchaser for two years from purchase date. Products purchased online are not covered by this warranty unless purchased from an authorised Ibera online store. 1. User assumes all risk of personal injury, damage to or failure of the product when it is used in jumping, acrobatics or similar activities. 2. Warranty does not cover any incidental or consequential damages, such as personal injury or other losses due to accident, neglect, misuse, abuse, modification, normal wear and tear, improper care and cleaning, or failure to follow included instructions.

 


Products covered by 1 Year Warranty

Phone Cases

Bicycle Bags

Wheel Bags

Removable Bike Stand IB-ST7

Phone Case Mounts

Rain Covers 

Limited Warranty (One Year)
Ibera warrants this product for normal usage against workmanship, and material defects to the original purchaser for one year from purchase date. Products purchased online are not covered by this warranty unless purchased from an authorised Ibera online store. 1. User assumes all risk of personal injury, damage to or failure of the product when it is used in jumping, acrobatics or similar activities. 2. Warranty does not cover any incidental or consequential damages, such as personal injury or other losses due to accident, neglect, misuse, abuse, modification, normal wear and tear, improper care and cleaning, or failure to follow included instructions.

 


 

Ibera Bicycle Products | www.ibera.info